Shipping Policy

Thank you for shopping with Haveora. This Shipping Policy outlines how orders are processed, shipped, and delivered when you place an order through Haveora.

If you have any questions regarding your shipment or order status, please contact us at support@haveora.com.

1. Order Processing

All orders are processed after payment has been successfully confirmed.

Orders placed with Standard Shipping are typically processed within 1–3 business days before dispatch.

2. Shipping Availability

Haveora proudly offers worldwide shipping to customers across many countries and regions.

Shipping methods and delivery speeds may vary depending on your destination.

3. Shipping Methods & Estimated Delivery Times

Free Standard Shipping (Worldwide)

As we ship directly from our suppliers, please allow:

US & Canada: 5–8 business days

UK & Europe: 7–10 business days

Australia & NZ: 7–10 business days

Rest of World: 7-10 business days

Actual delivery times may vary due to:

  • customs clearance procedures
  • carrier delays
  • weather disruptions
  • local postal service interruptions
  • peak shipping periods

Haveora is not responsible for delays caused by shipping carriers, customs authorities, or circumstances outside our control.

4. Tracking Information

Once your order has been shipped, tracking details will be sent to the email address provided during checkout.

Please allow approximately 24–48 hours for tracking updates to appear after dispatch.

If your tracking information has not updated for more than 5 business days, please contact our support team and we will assist you.

5. Order Changes & Address Accuracy

Customers are responsible for ensuring that all shipping information entered at checkout is accurate and complete.

If you need to modify your shipping address or order details, please contact us within 1 hours of placing your order.

Once an order has entered processing or has been dispatched, changes may no longer be possible.

Haveora is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided during checkout.

6. Lost, Missing, or Delayed Packages

If your tracking status indicates that your package has been delivered but you have not received it, we recommend:

  • checking with household members, neighbours, or building management
  • confirming the shipping address provided at checkout
  • contacting your local postal or delivery carrier

If your shipment appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate the issue and provide reasonable assistance where possible.

7. Customs and Duties


International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

8. Delays


Shipping times may vary due to high demand, customs processing, or other external factors. We appreciate your patience and understanding.